FAQ
Find answers to common questions about our catalog, products, and ordering process.
How do I order a product?
Open the product page, choose the available size, color, and quantity, then use the WhatsApp request button to send your order details.
Do you offer delivery?
Yes. Delivery details are confirmed on WhatsApp after you send the product request. Fees and timing depend on the destination city.
Can I reserve an item?
Items can be reserved after confirmation through WhatsApp. Availability can change quickly for limited drops.
How do I choose the right size?
Check the size options on each product page. If you are between sizes, message us on WhatsApp with your usual fit and measurements.
Can I request another color?
If the listed colors are not enough, send a WhatsApp message with the product name and preferred color so we can check availability.
Are prices final?
Catalog prices show the current product price. Delivery fees or special requests are confirmed separately on WhatsApp.
How do returns work?
Return eligibility is confirmed during the WhatsApp conversation before delivery. Keep the item unused and in its original condition.